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ABOUT US

Award winning luxury retailer ROX is one of the UK’s most exciting and inspiring jewellers, with exceptional customer service and daring designs at the heart of the company.

 

From its flagship stores in Glasgow’s famous Argyll Arcade, Edinburgh's iconic Assembly Rooms and Monument Mall in Newcastle, to Trinity Leeds, Liverpool One and Union Square in Aberdeen, ROX brings you breathtaking diamonds, luxury watches and contemporary designer jewellery straight from the catwalk. ROX has an uncompromising commitment to closely following the latest trends. Acting as a barometer for new designs and trends, ROX introduces exciting new jewellery and watches every week.

The ROX reputation for diamond engagement rings is dazzling. As diamond experts, we know what it takes to spot a beautiful diamond. Every ROX diamond engagement ring is handpicked for its superior cut, presence and beauty. We only ever select a small proportion of those diamonds that reach our fanatical standards for beauty and brilliance. The qualities of ROX diamonds are reflected in the company’s ethos. There’s clarity, there’s substance and there’s individuality.

ROX is an authorised dealer for some of the most important luxury brands in the world including Audemars Piguet, Bremont, Chopard, Ettinger, Hublot, TAG Heuer, Tudor and Zenith.

Our loyal customers are given the red carpet treatment from the moment they set foot in a ROX store - from the stunning contemporary design to the inviting lounge chairs and the unrivalled level of personalised customer service, ROX aims to make you feel like an A-list celeb. ROX stores are designed to make you feel equally comfortable with asking for advice, or being left alone to consider your purchase privately over a complimentary glass of champagne or chilled beer.

 

 

Awards

 

INSPIRING INDEPENDENT RETAIL JEWELLER 2013
Launched in 2012, Retail Jewellers ‘Inspiring Independents’ bids to find the best 50 retailers in the UK and Ireland. Celebrating exceptional customer service, store design, product choice and the creativity that makes retailers stand out from the crowd.

 

 

INDEPENDENT JEWELLER OF THE YEAR UK JEWELLERY AWARDS 2013
Now in its 20th year, the UK Jewellery Awards celebrates the very best that the country has to offer with over 600 key figures from the jewellery industry in attendance to celebrate a year of success and hard work.

 

 

INDEPENDENT JEWELLER OF THE YEAR UK JEWELLERY AWARDS 2012
Now in its 20th year, the UK Jewellery Awards celebrates the very best that the country has to offer with over 600 key figures from the jewellery industry in attendance to celebrate a year of success and hard work.

 

 

INDEPENDENT JEWELLER OF THE YEAR UK JEWELLERY AWARDS 2011
Now in its 20th year, the UK Jewellery Awards celebrates the very best that the country has to offer with over 600 key figures from the jewellery industry in attendance to celebrate a year of success and hard work.

 

 

SCOTTISH RETAILER OF THE YEAR SCOTTISH FASHION AWARDS 2011
The Scottish Fashion Awards are the most demanding, decadent and best dressed awards in Scotland. Judged by a panel of fashion experts from around the world, the awards, honour Scottish talents who have made a significant contribution to this most discerning of industries.

 

 

ONLINE RETAILER OF THE YEAR SCOTTISH RETAIL EXCELLENCE AWARDS 2010
The Scottish Retail Excellence Awards were created by the Scottish Daily Record and Scottish Business Insider, with support from the Scottish Retail Consortium, to recognise excellence in all areas of retail throughout Scotland.

 

 

RETAIL ENTREPRENEUR OF THE YEAR DIGITAL ENTREPRENEUR AWARDS 2010
As the only national awards dedicated to internet entrepreneurialism, every year their judges welcome hundreds of entries to discover the best of the web.

 

 

Partners

 

 

MOËT & CHANDON CHAMPAGNE BAR
Our Moët & Chandon Champagne Bar can be found at our Edinburgh, Argyll Arcade, Trinity Leeds and Newcastle stores. Relax and browse our diamonds, wedding rings and luxury watches with a glass of Moët & Chandon in the comfort of our exclusive Thrill Room.

 

NATIONAL ASSOCIATION OF JEWELLERS
ROX is a member of the National Association of Jewellers. The National Association of Jewellers (NAJ) was established in 1894 to serve and support the Jewellery Industry of Great Britain and Ireland. The Association promotes high professional standards among its membership to inspire consumer confidence and to enhance the reputation of its members.

 

PLATINUM GUILD INTERNATIONAL
ROX is a recommended platinum retailer voted by Platinum Guild International, the world’s leading authority and source of independent information about platinum jewellery. Recommended platinum retailers are independently mystery-shopped to ensure their customer service, expertise and knowledge creates the experience you would expect buying such a precious metal.

 

ASSAY ASSURED
ROX is an Assay assured retailer. All precious metal jewellery offered by Assay Assured jewellery retailers carries the legally-required independent hallmark verifying the precious metal content (unless the item is exempt by weight). The retailer is part of a scheme of sampling and testing by Assay Assured to ensure that jewellery exempt by weight from hallmarking is also of the claimed standard - a protection over and above legal requirements. You can see the Assay Assured dealers notice here.

 

 

ROX is delighted to work alongside a wide range of partners who share our passion for luxury and forward thinking approach. Partnerships extend from respected hotel brands to designer clothes stores and sportsmanship, highlighting our continued dedication to working with the best to offer clients a truly unique experience and service.

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