Delivery & Returns
Stock permitting, all orders placed on the web are usually dispatched within 2 working days.
Free Next Day Delivery on all UK orders
Free Next Day delivery is available on all UK orders. We ship orders under £250 via Royal Mail 24 Signed For delivery the next working day after dispatch. We ship orders over £250 via Royal Mail Special Delivery guaranteed for delivery before 1pm on the next working day after dispatch.
Free European Delivery
European delivery is free of charge. We ship orders to Europe via Royal Mail International Signed For. You should expect European orders to arrive 3-5 working days after dispatch.
International delivery to the Rest of the World is charged at £30. We ship orders to the Rest of the World via FedEx. You should expect orders to Rest of the World to arrive 3-5 working days after dispatch. Click here to see a list of countries that we can deliver to.
Free Click & Collect
If you prefer to collect your order from one of our ROX stores, then please choose this option when you checkout. We can ship your order to ROX Aberdeen, ROX Glasgow, ROX Edinburgh, ROX Leeds, ROX Liverpool or ROX Newcastle for collection. We'll send you a confirmation email to say that your order is ready to collect and you'll need to bring photographic ID with you. Please note that inter-store transfers may take 2-3 days to arrive in the shop.
14-day Money Back Guarantee
We're committed to selling high-quality jewellery and watches that we hope you'll enjoy but we also know that, for one reason or another, there may be a time when you need to exchange or return something you've bought. We will be more than happy to offer you an exchange or refund provided that your purchase is returned to us with 14-days in its original condition, unworn, with the original packaging and sales receipt. We are sorry but we cannot offer exchanges or refunds if your item has been specially made to order or personalised to your requirements? Our 14-day Money Back Guarantee does not affect your statutory rights.
Wearing your jewellery
Don't wear your jewellery while doing heavy or rough work and avoid contact with gritty substances. Even though a diamond is durable, it can be chipped by a hard blow. Remove your jewellery when applying everyday lotions such as sunscreen and perfume. These can clog up your diamond and even penetrate some porous coloured gemstones. Don't let your jewellery come in contact with chlorine bleach or harsh chemicals when you are doing household chores.
Storing your jewellery
Don't store your diamond jewellery together as diamonds can scratch each other and other jewellery. Store each item of jewellery separately to avoid scratches. Keep them in pouches or in a jewellery box. Keep chains fastened and lay them flat so that they don't get tangled up.
Cleaning your jewellery
Clean your jewellery periodically. Gently rub platinum, gold and silver jewellery with a soft, clean cloth to maximise the shine. Diamonds can be brought to life by careful cleaning with a soft brush and jewellery cleaning solution. Always rinse and dry them thoroughly after cleaning. Don't use abrasive cleaners on your jewellery.
Over time, platinum develops a natural patina that many people prefer over the "as new" appearance. When this happens, you can have your jewellery refurbished to look like new again. Rox offers this service for a small charge.
Pure gold is naturally yellow. It can be given a white appearance by mixing it with other base metals. All white gold jewellery is enhanced by rhodium plating to give a highly reflective appearance. General wear, polishing or buffing will eventually result in the rhodium plating being removed. This is normal for white gold. To maintain the highly reflective rhodium finish of white gold jewellery, we advise that you have it periodically refurbished to look like new again. Rox offers this service for a small charge.
Candle Safety Instructions
To prevent wax tunneling, burn your candle for around 2 hours to allow it to melt evenly. Do not burn the candle for more than 4 hours at a time.
Keep the wick clean and trimmed to 5mm and do not burn the candle down to the base. Never light the candle if the container is cracked or broken.
Never leave a lit candle unattended or in a draught. Keep candles out of reach of children and pets. Keep candles away from flammable textiles such as curtains and blankets.
Once extinguished, allow the candle to cool completely before moving to retain an even level of wax.
Stock Number: 10890889
Product Code: 68388
Don’t know the finger size? Don’t worry.
We stock a range of ring sizes but advise that M is the most popular for ladies and T for men. If your choice doesn’t fit we can adjust any of our classic styles and we offer the first sizing free of charge. If we can't size the ring, we will offer an exchange for the correct size. Use our Ring Size Guide below or simply pop into one of our boutiques and the team will be able to help.
Downloadable Ring Sizer
If you already have a ring in your required size, download and print the Ring Sizer. For best results, your ring should have a similar band and style as the ring you wish to order.
Download Ring Sizer >
Downloadable Finger Sizer
If you don’t have a ring in your size, download and print the Finger Sizer.
Download Finger Sizer >
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Your free multisizer ring gauge will be with you shortly.
Watch sizing guide
At ROX - Diamonds & Thrills we're delighted to ensure the perfect fit of your new watch, which is why we offer a complimentary sizing service. Finding the right size for your timepiece couldn't be easier. If you don't know your wrist size, checkout our new guide which includes a handy measuring tool. We'll then use the details you provide to size your new timepiece prior to shipping or alternatively we can provide this service in our boutiques. However, if you still find yourself struggling with the fit following delivery simply pop into your nearest ROX boutique and we'll be happy to help. This service is available for all deployment strap and bracelet timepieces.
Click here to download our measurement tool.
We keep a close eye on our competitors to ensure we always offer great quality at fair prices. In the unlikely event that you find a cheaper price for the same jewellery or watch from an authorised retailer, we'll match the price. Our Price Promise even applies up to 7 days after purchase.