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ROX DIFFUSION
ROX Bamboo Gold Vermeil Letter H Pendant
£120
SKU 72103
£120
Currently, Out of stock
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ROX Bamboo Sterling Silver Gold Vermeil Pendant. This pendant, crafted from 925 sterling silver, features a Bamboo style letter H measuring approximately 30 mm long. The pendant is attached to the centre of an 18 inch 1.8 mm trace chain with 6 inch extender and lobster clasp. This piece would look fantastic paired with any other jewellery piece from our ROX Bamboo range. Comes complete with beautiful ROX packaging.
- Metal Gold Plated Silver
- Collection Bamboo Letters
- Type Necklaces
- Metal Purity 925
- Jewellery Brand ROX Diffusion
- Letter H
DELIVERY
Stock permitting, all orders are usually dispatched within 2 working days.
We will send you an email with a Tracking Reference when your order is dispatched so you can track your delivery. You will need to sign for your order when we deliver it. If you are not available when we deliver it, we will email you to re-schedule delivery at another time. All orders are sent out in plain packing with no mention of ROX on the outside.
If the item you ordered is a surprise present, the wording on the packaging will not give any indication to the item enclosed. Deliveries are made to the delivery address that is supplied when the order is placed. To combat fraud, we cannot change the delivery destination after the order is placed.
FREE DELIVERY
UK delivery is free of charge. All UK orders are shipped via DPD guaranteed for delivery on the next working day after dispatch. Free Express Delivery is provided for orders over £250 to arrive before 1pm.
CLICK & COLLECT
If you prefer to collect your order from one of our ROX stores, then please choose this option when you checkout. Your order can be dispatched to our stores in Glasgow, London, Edinburgh, Leeds, Liverpool and Newcastle for collection. You must bring photographic identification with you (i.e. drivers licence or passport), along with the credit card and proof of the cardholder’s address. We will let you know when the order is ready to collect via email. Our Click & Collect service normally takes around 2-3 working days to arrive if the items in not already in the shop.
EUROPEAN DELIVERY
European delivery is free of charge. European orders are shipped via Royal Mail International Signed For. VAT, at the prevailing rate, will be deducted when the order is shipped. All duties and taxes for European orders must be paid for by the customer.
INTERNATIONAL SHIPPING
International orders are shipped via FedEx for a flat fee of £80.00. VAT, at the prevailing rate, will be deducted when the order is shipped. All duties and taxes for international orders must be paid for by the customer.
RETURNS
You can return your unwanted items to any of our boutiques or you can post it to us.
Please ensure that your unwanted items arrive back to us within 14 days from the date you notified us of your intention to cancel your order with the Security tag still attached and in-tact. If you received a free gift with your purchase, you must return the free gift to be entitled to a refund.
We are sorry but we cannot offer exchange or refunds if your item has been specially made to order or personalised to your requirements (i.e. finger size altered, engraved, etc).
Please request a Returns Merchandise Authorisation (RMA) before you post your order back to us. We will send you returns instructions to post your return to us. Please note that you are responsible for returning the item(s) to us and you will need to pay for postage unless we have sent the wrong item to you or if your item is faulty or if your ring needs sized.
Click here to request an RMA: https://www.rox.co.uk/rma/guest/login
COMPLIMENTARY RING SIZING
Don’t panic if your ring choice too large or too small! Your first sizing is complimentary to ensure the perfect fit.
If we can’t size your ring, we’ll exchange it for the same ring in the correct size or specially make a ring for you in the correct size. If we need to specially make a ring for you, this could take a few weeks.
You can take the ring to your nearest ROX boutique where we’ll check your partner’s finger size and re-size it at our workshop. A simple ring sizing (i.e. up and down a couple of sizes) normally takes just a few days but we do offer a same day service in Glasgow if you are in a hurry. More complex sizings, can take longer and we will advise at the time of your visit.
Alternatively, we can collect your ring via secure courier, re-size it at our workshop and then ship it back to you. You can check the size your finger using the complimentary finger sizer sent with your order. Please request a Returns Merchandise Authorisation (RMA) so we can organise collection on a day to suit you.
RETURNS POLICY
ONLINE PURCHASES
Under the Consumer Contracts Regulations 2013, you may return goods ordered via www.rox.co.uk and obtain a full refund of the cost of the good/s you have ordered, provided you notify ROX your intention to do so within 14 days of the date of receipt by you (in the case of a multiple order, within 14 days of receiving the last item). You will then have a further 14 days to return the goods from this notification date. We will aim to send you a full refund within 14 days of receiving the goods from you. Your order must be returned to us in its original condition, unworn, with the original packaging and security tag in-tact.
INSTORE PURCHASES
You may return goods purchased in any of our boutiques for an exchange or credit note provided that your purchase is returned to us within 14-days in its original condition, unworn, with the original packaging and sales receipt.
FAULTY GOODS
Under the Consumer Rights Act 2015, if any goods delivered to you are faulty or unfit for purpose, provided you notify us within the first 30 days of purchase, you can ask us to send you a full refund or, if you prefer, exchange or replacement.
After 30-days, we will repair the goods free of charge or, if we decide, replace them provided that you report the fault within six months of purchase. If the repair or replacement within the first six months is unsuccessful, then we will provide you with a full refund instead. After six months, your statutory rights as a consumer continue to apply.
Your jewellery will require care and regular maintenance to to protect its appearance.
We recommend that you visit ROX at least once a year to have your jewellery professionally cleaned and checked. This annual check helps identify potential issues like loose settings or damaged clasps, preventing loss of stones or other damage. Some insurance companies make this a requirement of their insurance policy. More frequent inspections, perhaps twice or even three times a year, may be advisable for items worn daily.
Here’s our ROX top tips for caring for your jewellery:
Don’t wear your jewellery while doing heavy lifting, DIY, gardening or working out in the gym. Even though a diamond is durable, it can be chipped by a hard blow.
Avoid contact with gritty substances. Gritty substances can scratch and mark gold and platinum and coloured stones.
Don’t let your jewellery come in contact with chlorine bleach or harsh chemicals when you are doing household chores. Chlorine can lead to discoloration, tarnishing, and even structural weakening of some metals, potentially causing stones to loosen or fall out.
Remove your jewellery when applying everyday lotions such as sunscreen and perfume. Lotions create a film on your jewellery and can even penetrate some porous coloured gemstones.
Store your jewellery carefully. Store each item of jewellery separately in pouches to avoid them scratching each other. Keep chains fastened and lay them flat so they don’t get tangled up.
Frequently Asked Questions
Any tips for caring for my jewellery? +
Your jewellery will require care and regular maintenance to to protect its appearance. We recommend that you visit ROX at least once a year to have your jewellery professionally cleaned and checked.
Don’t wear your jewellery while doing heavy or rough work
Avoid contact with gritty substances. Even though a diamond is durable, it can be chipped by a hard blow.
Avoid everyday lotions
Remove your jewellery when applying everyday lotions such as sunscreen and perfume. Lotions create a film on your jewellery and can even penetrate some porous coloured gemstones.
Avoid harsh chemicals
Don’t let your jewellery come in contact with chlorine bleach or harsh chemicals when you are doing household chores.
Store your jewellery carefully
Store each item of jewellery separately to avoid scratches. Keep chains fastened and lay them flat so they don’t get tangled up.
How much does it cost to have my ring professionally refurbished, cleaned & polished? +
We offer a complimentary steam clean and check in-store anytime but we charge £35 for a professional refurbish, clean and polish at our workshop.
Our expert craftsman will undertake a thorough check the condition of the band and settings to make sure all the stones are secure. We'll re-polish any small scratches from the surface, tighten any claws and re-rhodium plate white gold if necessary. It's then given a steam clean to remove any residue so the diamond sparkles like new.
If any remedial work is required, we will advise on the best course of action and a quotation for the work.
How can I clean my jewellery at home? +
Gently rub platinum, gold and silver jewellery with a jewellery cloth to maximise its shine. Always rinse and dry your jewellery thoroughly after cleaning.
Diamonds
Diamonds can be brought to life by careful cleaning with a soft brush or jewellery cleaner. Don’t use abrasive cleaners on your jewellery.
Platinum
Over time, platinum develops a natural patina that many people prefer over the “as new” appearance. When this happens, you can have your jewellery refurbished to Look like new again. ROX offers this service for a small charge.
White Gold
Pure gold is naturally yellow. It can be given a white appearance by mixing it with other base metals. All white gold jewellery is enhanced by rhodium plating to give a highly reflective appearance.
General wear, polishing or buffing will eventually result in the rhodium plating being removed. This is normal for white gold. To maintain the highly reflective rhodium finish of white gold jewellery, we advise that you have it periodically refurbished to look like new again. ROX offers this service for a small charge.
Silver
Silver will tarnish over time. Regular cleaning and polishing will restore the original look of silver. Silver is a soft precious metal so re-adjusting of clasps and fittings may be required. You should treat catches, links and stems on earrings with particular care.
Our jewellery has been stolen in a burglary at our home. How do I go about replacing my jewellery? +
We are sorry to hear that you have experienced the trauma of a burglary. You'll need to contact your insurance company immediately and they’ll ask you to get a jeweller to accurately assess the value of you claim.
ROX offers a free consultation to assess the value of your claim and we can prepare estimates for insurance replacement, including photographs, pre-loss valuations, damage reports and supporting documentation confirming details and prices of the items lost or damaged.
ROX is authorised by all of the leading insurers to supply replacement items direct to policy holders and we are authorised to accept LMG Gemcheck Vouchers. If your insurance company suggests an alternative jeweller that you are not happy to use or if they suggest a reduced cash settlement, we suggest you refer them to the Financial Ombudsman News, October 2001.
The Financial Ombudsman ruled that policyholders should be allowed to choose where they purchase a replacement and they are entitled to a cash settlement if they cannot find an acceptable alternative. In such circumstances, the Financial Ombudsman regards it unreasonable for the insurer to make a deduction from the cash settlement to represent the discount it would have got if the policyholder had bought the replacement from one of the insurer’s nominated suppliers.