Shopping Bag 0

Your Bag

Your shopping bag is empty.

Search Menu
ROX - Diamonds & Thrills

Card Security

Visa, MasterCard and American Express have introduced new security checks for the protection of credit and debit cards online. As a result you may be asked for your Verified by Visa, MasterCard® SecureCode™ or American Express SafeKey password when completing a purchase on Rox.co.uk. To find out more about these services:

Click here to visit the Verified by Visa website

Click here to visit the Mastercard® SecureCode™ website

Click here to visit the American Express SafeKey website

What happens if I am not registered for Verified by Visa, MasterCard® SecureCode™ or American Express SafeKey?

If your order requires one of these additional security checks and you are not already registered with your card issuer, you will be prompted to register securely during the checkout process and create a password for your card. If you're unsure about this new service, you may be able to complete your order without registering but we recommend that you contact your card issuer to find out more about the service.

I'm registered but when do I enter my details?

If further information is required, you will be asked for it as you complete your order. Remember your Verified by Visa, MasterCard® SecureCode™ or American Express SafeKey password is not your Rox.co.uk password and Rox.co.uk does not have access to your Verified by Visa, MasterCard® SecureCode™ or American Express SafeKey password.

If I have a problem with Verified by Visa, MasterCard® SecureCode™ or American Express SafeKey who should I contact?

You should contact the card issuer who issued your card. Their contact details are normally found on the back of your credit/debit card.