Our showrooms are now open and certified COVID safe. Our opening hours are 10am - 5pm, Monday - Saturday and Midday - 5pm on Sunday. We are open for walk-ins, however, you can book an appointment so we can have everything ready for your visit. We look forward to welcoming you to our showrooms. EXTENDED RETURNS UNTIL 9TH JANUARY
The safety and wellbeing of our staff, customers and partners is our upmost priority. Our trademark “Diamonds & Thrills' experience is the foundation of our brand DNA. After lockdown, we aim to deliver the same standards of our award-winning, superior customer service in a safe and welcoming environment. All staff have been fully trained in new procedures and our shops are certified COVID safe. Here is what you can expect when you shop with us:
We have hand sanitiser and wipes available for staff and customer use. Please use hand sanitiser when entering the store and before handling products. Frequently touched areas will be regularly disinfected, including all surfaces. Stock is sanitised after it has been handled using UV cleaning machines. We provide staff with hand sanitiser and PPE. We have PPE available for you if you request it.
Hand Sanitiser
Enhanced Cleaning
PPE
Can't make it in store? Book a Video Appointment and we'll present to you at home. Our staff are trained to use Zoom and Microsoft Teams. Let us know your preference and we will schedule a call with you.
= You can contact us via Live Chat, email us on help@rox.co.uk, WhatsApp on +447741 854 821 or We_Chat at Contact_ROX We look forward to welcoming you back to ROX soon.