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Careers
Launch your career with ROX
Do you have what it takes to help build Scotland's most exciting and innovative jewellery brand?
We are interested to hear from exceptional individuals who have uncompromising commitment to delivering excellent customer service. Our success is driven by the energy, enthusiasm and expertise of our teams. A career with us will be challenging and you should be ready to go that extra mile for our customers from the outset.
In return you will receive:
- Comprehensive training, development and support
- A competitive salary with opportunity to earn performance and target related bonus
- Encouragement and assistance to gain industry recognised qualifications
- Regular reviews, appraisals and encouragement
- Generous company discount for you, your friends & family
- Staff Uniform
If you are interested in a career with ROX why not email us in the first instance providing your CV,
Covering Letter and a recent photograph to careers@rox.co.uk
Current Vacancies
| Vacancy | Location |
| Social Media Executive | Head Office, Glasgow City Centre |
| Watch Manager | ROX Newcastle |
| Assistant Manager |
ROX Braehead ROX Edinburgh |
| Supervisor | ROX Braehead |
| Sales Consultant | ROX Argyll Arcade - Full Time |
Head Office, Glasgow City Centre
Competitive Salary
Summary
We're looking for an experienced Social Media Executive to join our marketing team at Head Office in Glasgow. You’ll be responsible for the day-to-day implementation of the company’s social media strategy by creating and publishing engaging content across all social channels.
Job Description
- Implement the Social Media Strategy with timely daily posting on all company social media channels, including Facebook, Twitter, YouTube, Pinterest, Instagram and the company blog.
- Work closely with the marketing team in content creation - creating and/or commissioning dynamic written, graphic and video content and setting brand tone of voice across social media platforms.
- Propose new ideas and concepts for social media content.
- Use timelines and scheduled content to create a consistent stream of new content for audience interaction while analyzing, managing, and altering schedules where necessary to optimize visits.
- Analyse and report social audience information and demographics, and success of existing social media projects.
- Work closely with the marketing and e-commerce teams to implement paid for social media promotions in line with business objectives.
- Work with the with the marketing team on the look and feel of the e-newsletters, ensure the right balance of product and brand is represented through each email.
- Manage shoot production and logistics for photoshoots including, look book, editorial & social media shoots.
- Responsible for the timely production of all marketing material in adherence of the yearly critical path (i.e.: look books, press books, brand presentations, invites, Christmas cards etc.), supported by the marketing team.
- Sign off on artwork ensuring accuracy of all details.
- Manage the daily upkeep of marketing calendar and ensure all communication channels are in line, including online and instore VM.
Skills & Experience
- Minimum of one – two years’ experience within PR, Advertising or Digital.
- Literate in all social medial platforms including Facebook, Instagram, YouTube, Pinterest and Twitter.
- Strong interest in the fashion industry and naturally attracted to the brand.
- Well organised.
- Enjoys working in a fast-paced environment.
- Team player with a professional and friendly attitude.
- Meticulous attention-to-detail and proactive approach to work.
- Excellent time management skills.
- Excellent verbal communication skills.
- Excellent copy writing skills with impeccable spelling and grammar.
- Creative eye and can translate this into results driven content.
- Good understanding of PR and viral content.
- Basic understanding of photographic and retouching process.
- Experience of paid social would be beneficial.
Location
Head Office, Glasgow City Centre. Starting immediately.
Contact Information
Please email your CV and a recent photograph stating the position you are applying for to careers@rox.co.uk. Please note that photographs are required for identification and security purposes only.
ROX Edinburgh
Competitive Salary + OTE + Benefits + Incentives
Summary
You′ll be assisting the Store Manager in planning and organising the activities within the store in order to make the best use of available resources and deputising for them, where necessary.
Job Description
- Ensure that that every customer receives extra-ordinary service
- Maximise sales opportunities
- Acting as a key holder for the store
- Train & assist sales staff
- Plan, organise & delegate tasks
- Merchandise product to maximise sales
- Be fully competent with EPOS
- Order stock & liaise with suppliers
- Process incoming stock
- Ensure effective stock control
Skills
- At least a year′s management or supervisory experience
- Experience of customer service and selling in a highly customer focused environment
- The ability to plan and organise store activities
- The ability to run training and briefing sessions
- Some experience of dealing with customers - not necessarily in retail
- The ability and desire to learn all about diamonds, jewellery and watches
- Strong interest fashion
- A friendly and outgoing personality
- Loads of enthusiasm
- A real passion to succeed
Location
ROX Edinburgh. George Street, Edinburgh.
Contact Information
Please email your CV and a recent photograph stating the position you are applying for to careers@rox.co.uk. Please note that photographs are required for identification and security purposes only.
ROX Braehead
Competitive Salary + OTE + Benefits + Incentives
Summary
You′ll be assisting the Store Manager in planning and organising the activities within the store in order to make the best use of available resources and deputising for them, where necessary.
Job Description
- Ensure that that every customer receives extra-ordinary service
- Maximise sales opportunities
- Acting as a key holder for the store
- Train & assist sales staff
- Plan, organise & delegate tasks
- Merchandise product to maximise sales
- Be fully competent with EPOS
- Order stock & liaise with suppliers
- Process incoming stock
- Ensure effective stock control
Skills
- At least a year′s management or supervisory experience
- Experience of customer service and selling in a highly customer focused environment
- The ability to plan and organise store activities
- The ability to run training and briefing sessions
- Some experience of dealing with customers - not necessarily in retail
- The ability and desire to learn all about diamonds, jewellery and watches
- Strong interest fashion
- A friendly and outgoing personality
- Loads of enthusiasm
- A real passion to succeed
Location
ROX Braehead, Glasgow.
Contact Information
Please email your CV and a recent photograph stating the position you are applying for to careers@rox.co.uk. Please note that photographs are required for identification and security purposes only.
Competitive Salary + OTE + Benefits + Incentives
Summary
You′ll be providing outstanding customer service as a senior member of the sales team and assisting management in the smooth running of the store.
Job Description
- Ensure that that every customer receives extra-ordinary service
- Maximise sales opportunities
- Acting as a key holder for the store
- Assist sales staff
- Organise & delegate tasks
- Display product to maximise sales
- Be fully competent with EPOS
- Ensure stock quality control
Skills
- The ability to organise store activities
- Some experience of dealing with customers - not necessarily in retail
- The ability and desire to learn all about diamonds, jewellery and watches
- Strong interest fashion
- A friendly and outgoing personality
- Loads of enthusiasm
- A real passion to succeed
Location
ROX Braehead, Glasgow.
Contact Information
Please email your CV and a recent photograph stating the position you are applying for to careers@rox.co.uk. Please note that photographs are required for identification and security purposes only.
ROX Newcastle
Competitive Salary + OTE + Benefits + Incentives
Summary
You will manage a portfolio of luxury watches from elite watchmakers including Hublot, Tudor, Bell & Ross, Raymond Weil, plus many more. You’ll be tasked with maximising watch sales opportunities whilst building lasting relationships with customers, partners and our luxury, exclusive brands.
We’re looking for someone who has an interest in the creation and development of watches alongside knowledge on luxury jewellery and products. We’re looking for someone who enjoys giving customers a thrilling experience so that whenever they enter one of our ROX boutiques, they become a brand ambassador and customer for life.
If you have knowledge and an interest in luxury watches and would like to grow this over a range of exclusive brands, we’d love to hear from you.
Job Description
- Maximise sales opportunities
- Conducting high value watch transactions
- Building long term relationships with customers
- Merchandising watches to maximise sales
- Liaising with luxury watch brands
- Ensuring effective stock control
- Attending customer events where necessary
- Keeping up to date with the latest technical watch knowledge
Skills
- At least 2 year′s experience working as a luxury sales professional
- Good watch knowledge and customer service skills
- Immaculate presentation
- Exceptional communication, networking and selling skills
- Strong interest fashion and/or luxury
Location
ROX Newcastle. Monument Mall, Newcastle.
Contact Information
Please email your CV and a recent photograph stating the position you are applying for to careers@rox.co.uk. Please note that photographs are required for identification and security purposes only.
ROX Argyll Arcade
Competitive Salary + OTE + Benefits + Incentives
Summary
You′ll be providing outstanding customer service as a key member of the sales team.
Job Description
- Provide outstanding customer service
- Process sales & handle cash
- Handle & care for stock
- Display & Mercahdise products
- General housekeeping duties
Skills
- Some experience of dealing with customers - not necessarily in retail
- The ability and desire to learn all about diamonds, jewellery and watches
- Strong interest fashion
- A friendly and outgoing personality
- Loads of enthusiasm
- A real passion to succeed
Location
ROX Argyll Arcade, Glasgow.
Contact Information
Please email your CV and a recent photograph stating the position you are applying for to careers@rox.co.uk. Please note that photographs are required for identification and security purposes only.
