Need Advice?

Book an appointment with our experts

Call us on 0808 164 6448 Find a Showroom



ROX is committed to helping the Government meet its targets under new EU legislation known as The Waste Electrical and Electronic Equipment (WEEE) Directive which is now in force. This is designed to help local authorities, businesses and households make better use of old electrical goods by recycling as much as possible and preventing items which may contain hazardous substances going to landfill.

Old electrical equipment should no longer be thrown out with your general rubbish. You can now ask retailers if they will take products back or, alternatively, you can take old equipment to your nearest civic amenity site. This way, you can help in making recycling much more effective. Please ask a member of staff for details.

If you are purchasing a new product which is battery powered from one of our ROX stores or from our website and you have an old one of the same or similar type which you want to throw away, we will take the old one and dispose of it for you at no charge. Please note that we can only take back old products in our retail stores.

If you purchased a new battery powered product from our website and want us to dispose of a similar old product for you, please bring the old item into a ROX store within 30 days of your purchase. You will be required to show proof of purchase (i.e. the despatch note accompanying your order) for the new product. Please note that old products cannot be returned to us by post.

Products which are covered by the WEEE Directive are identifiable by a crossed out wheeled bin symbol which must now be shown goods placed on the market after April 1st 2007.